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Food & Dispatch,
Delivered Swift

One platform for food delivery and parcel dispatch.

👤
Customer App
Browse restaurants, order food, track your rider live, and pay with ease.
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🍽️
Food Vendor
Manage your menu, accept orders, track earnings, and grow your restaurant.
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🏍️
Dispatch Rider
Accept jobs, navigate to pickups, get paid instantly after every delivery.
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⚙️
Admin Dashboard
Full control — live map, finance, users, analytics, promos and broadcasts.
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30 min
Avg Delivery
500+
Partner Restaurants
24/7
Live Dispatch
₦0
Hidden Fees

Everything a customer needs

From discovering food to tracking your rider live — seamless from first tap to doorstep.

Customer portal — full feature breakdown for Swift2Door

Home & discovery

Location detection — auto-detects area, shows nearby vendors only

Featured restaurants — promoted vendors and new arrivals at top

Food categories — filter by soups, rice, grills, snacks, drinks, etc.

Sorting options — nearest, fastest delivery, top rated, price

Open now filter — hide closed restaurants automatically

Search & browse

Search by dish — type "egusi soup" and see all vendors that sell it

Search by restaurant — find a specific vendor by name

Recent searches — quick access to past queries

Popular near you — trending dishes in the customer's area

Dietary filter — vegetarian, halal, no fish, etc.

Cart & checkout

Add to cart — build order from one or multiple items

Item customisation — extra meat, choose swallow, add drinks

Special instructions — e.g. "no pepper", "extra soup please"

Delivery address — type or pin on map, save multiple addresses

Order summary — itemised bill with delivery fee clearly shown

Payment Paystack

Card payment — Visa, Mastercard, Verve saved securely

Bank transfer — Paystack generates a unique account per order

USSD — pay with *737# style codes, no internet needed

Pay on delivery — optional cash on arrival (admin can enable/disable)

Wallet top-up — load Swift2Door wallet, pay instantly next time

Promo codes — enter discount or referral code at checkout

Live order tracking

Real-time map — watch rider move toward the customer live

Status timeline — order confirmed → preparing → rider on way → delivered

ETA countdown — live minutes remaining updated every 30 seconds

Call rider — tap to call the assigned dispatch rider

Push notifications — "Your rider has picked up your order!" alerts

Order history & reorder

Full order history — every past order with date, items, total

One-tap reorder — repeat a past order in a single tap

Receipt download — PDF receipt for any completed order

Rate & review — leave star rating and comment after delivery

Report an issue — missing item, wrong order, late delivery

Favourites & saved

Save restaurants — heart a vendor to find them quickly later

Save dishes — bookmark specific menu items across vendors

Saved addresses — home, office, other — switch at checkout

Saved cards — securely stored payment methods via Paystack

Account & loyalty

Sign up / login — phone number OTP, Google, or email

Referral programme — share code, earn wallet credit when friend orders

Loyalty points — earn points per order, redeem for discounts

Notification preferences — choose what alerts to receive and how

Delete account — GDPR-compliant data removal on request

Set location Browse & search Build cart Pay via Paystack Track live Delivered Rate & earn points

Built for restaurant owners

Manage your entire operation — menu, orders, earnings, and analytics — in one place.

Food vendor portal — full feature breakdown

Core features

Vendor dashboard

Open / closed toggle — go live or pause orders instantly

Today at a glance — orders received, revenue, pending, completed

Incoming order alert — loud ring + WhatsApp ping on new order

Busy mode — increase prep time estimate during rush hours

Order management

Accept or reject incoming orders with one tap

Order queue — live list sorted by time received

Order status flow — tap through each cooking stage:

Confirmed Preparing Ready for pickup Handed to rider

Set prep time — tell the system how long each order will take

Menu management

Add / edit / delete menu items with name, photo, price, description

Categories — e.g. Soups, Rice dishes, Proteins, Drinks, Snacks

Mark unavailable — hide items that are sold out without deleting

Add-ons & extras — e.g. extra meat, add-on swallow, drinks

Bulk price update — change prices across multiple items at once

Notifications Termii

WhatsApp — new order, rider arrived, payment settled, cancellation

SMS fallback — auto-triggered if WhatsApp fails

In-app push — alert fires even when vendor tab is in background

Daily sales summary — WhatsApp report sent every night at 9pm

Earnings & payouts Paystack

Revenue dashboard — today, this week, this month

Automatic settlement — paid to bank account after each delivery

Commission breakdown — see platform fee deducted per order

Payout history — full log of every bank transfer received

Add bank account — multiple accounts supported

Analytics & reports

Best-selling items — see what customers order most

Peak hours — chart showing busiest times of day

Revenue trend — daily/weekly/monthly graph

Cancellation rate — track and reduce lost orders

Download report — export as PDF or Excel for accounting

Reviews & ratings

Customer reviews — see all feedback left per order

Average rating — your public star score shown to customers

Reply to reviews — respond to feedback publicly

Flag inappropriate — report fake or abusive reviews to admin

Store profile & settings

Store name, logo & cover photo — branding shown to customers

Opening hours — set days and times you accept orders

Delivery radius — limit orders to areas you can serve

Minimum order amount — set a floor e.g. ₦1,500 minimum

Holiday mode — pause store with a custom message

What admin sees about each vendor

Live status
Open or closed
Total orders
All time count
Revenue share
Commission earned
Avg rating
Customer score
Suspend store
Admin control

Made for riders on the move

Accept jobs, navigate with GPS, and get paid instantly — all from one app.

Dispatch rider portal — full feature breakdown

Home dashboard

Live status toggle — go online / offline with one tap

Today's stats — deliveries done, distance covered, earnings

Pending jobs — list of new orders waiting to be accepted

Active order card — current job pinned at the top

Live map & navigation

Google Maps embed — turn-by-turn to pickup & drop-off

Real-time GPS broadcast — rider location sent to customer every 30s

ETA countdown — live arrival estimate shown to customer

Open in Google Maps / Waze — external navigation hand-off

Order flow

Accept / decline a new job (with 60-second timer)

Status updates — rider taps through each stage:

Heading to vendor Arrived at vendor Order picked up Delivered

Proof of delivery — photo upload or customer signature

Notifications Termii

WhatsApp — new job assigned, payment credited, daily summary

SMS fallback — auto-triggered if WhatsApp delivery fails

In-app push — new order ping even when app is in background

Sound alert — loud ring when a new job arrives

Earnings & wallet Paystack

Wallet balance — real-time credited after each delivery

Withdraw anytime — instant payout to any Nigerian bank

Earnings history — daily, weekly, monthly breakdown

Bonus tracker — milestone rewards (e.g. 10 deliveries = bonus)

Delivery history

Full log — all past deliveries with order details & earnings

Filter by date — today, this week, custom range

Dispute a delivery — flag an issue for admin review

Customer rating received — see feedback per delivery

Profile & documents

Profile setup — name, photo, bike type, plate number

Document upload — ID, driver's licence, bike papers

Verification badge — shows verified status to admin

Bank account — add/update account for withdrawals

Support & safety

In-app chat — message admin or customer about an order

SOS button — emergency alert to admin with GPS location

Call customer — masked call (hides real number)

Report issue — wrong address, customer unavailable, etc.

Live GPS
Real-time location
Online / Off
Availability status
Rating
Avg customer score
Total paid
Lifetime earnings

Total platform control

Live operations map, finance, user management, analytics and broadcast tools — all in one.

Core features

Live operations map

All riders on map — see every online rider's GPS in real time

Active orders overlay — lines connecting vendors, riders, customers

Click any rider — name, current order, ETA, phone number

Manual assign — drag rider to any unassigned order

Order management

All orders live feed — every order across all vendors in one table

Filter by status — pending, preparing, in transit, delivered, cancelled

Force assign rider — manually pick a rider for any order

Cancel any order — with reason logged and customer auto-refunded

User management

All users table — customers, vendors, riders in one searchable list

Suspend / ban — block any user with reason and duration

Verify riders — approve licence, ID, bike papers before activation

Approve vendors — review and onboard new restaurant applications

Finance & payoutsPaystack

Platform revenue — gross sales, commission earned, net payouts

Vendor settlements — approve, hold, or release payments

Refund manager — full or partial refund to any customer

Financial export — download ledger as CSV/Excel

Analytics & reports

Revenue charts — daily, weekly, monthly gross and net graphs

Top vendors & riders — ranked by orders, revenue, rating

Delivery time report — average time from order to door by area

Customer retention — new vs returning over time

Broadcast & notificationsTermii

Broadcast to all riders — WhatsApp to every active rider at once

Broadcast to vendors — platform announcements and updates

Push to customers — promotions, new vendors, flash deals

Target by area — send only to users in a specific zone

Promos & discount codes

Create promo codes — fixed amount or % off, single or multi-use

Expiry & limits — set start date, end date, max redemptions

Referral tracking — see who referred who and credits issued

Promo performance — redemption count, revenue impact

Platform settings

Delivery fee rules — price per km, minimum fee, surge pricing

Service zones — define areas the platform operates in

Admin roles — Super admin, Operations, Finance, Support

Maintenance mode — take platform offline with custom message